MAN Rollo and the UK based CHP and biogas specialist Heat and Power Ltd. have announced a new partnership. The companies join forces to further strengthen MAN Rollo’s network of service partners in the UK.
Dennis Singeling, Team Lead Partner Network at MAN Rollo explains: “As the importer for MAN diesel and gas engines in the UK we have the responsibility to support our products in the field. We believe in a network of strong local partners. This assures fast response times, solid local connections and a high level of service. Over the past months we’ve been on the lookout to strengthen our network of service partners in the UK, and with Heat and Power we believe we’ve found a great partner that ticks all the boxes.”
Engineering mindset, customer focus
Scott Briance, Account Manager Power Generation UK & Ireland at MAN Rollo is happy with the new partner. He says: “We’ve had a relationship with Heat and Power for some years, but that was a traditional supplier-customer relationship. After a solid market assessment and some good discussions with Stuart Bennett and his team, we agreed that a closer cooperation would be the best way forward.” Heat and Power Managing Director Stuart Bennet is proud to announce this new partnership, a great step forward for his company. He explains: “To be honest, we thought we’d be a little too small for MAN Rollo. But they recognized – and appreciated – our engineering mindset and customer focus. We sat down with them, had a chat and immediately felt a click and possible synergy. I’m very excited to work with such a high-profile brand. I look forward to an even more successful future as an authorized MAN Rollo service partner and engine parts stock keeper.”
A combination of factors drew MAN Rollo to Heat and Power. First of all, they offer national coverage in the UK. They have a strong engineering focus, a high level of technical and problem solving competence and a high level of customer service, resulting in very positive feedback from their existing customer base. Also they service various different customer types in various different markets. Scott Briance: “Heat and Power have historical expertise in biogas and anaerobic digestion sites. There they offer complete service, not only servicing the engine, but complete systems. Our partnership will complement the partnerships they have in place for those markets and sectors. Many of their customers demand the highest standards in service, knowledge and training, and support from a solid company and brand. As MAN Rollo we are happy to be that solid company and brand.”